Nurlali, Henika (2020) Sequence of Utterances and Strategy Types of Request and Apologies by Customer Service: A Study of Speech Act. Diploma thesis, Universitas Dhyana Pura.
| ![[img]](http://repository.undhirabali.ac.id/style/images/fileicons/text.png) | Text 15110201006_Henika Nurlaili_SASING2019.pdf Restricted to Registered users only Download (534kB) | 
| Item Type: | Thesis (Diploma) | 
|---|---|
| Subjects: | P Language and Literature > PR English literature | 
| Depositing User: | Made Rai Wikan | 
| Date Deposited: | 15 Apr 2020 09:39 | 
| Last Modified: | 17 Sep 2021 00:52 | 
| URI: | http://repository.undhirabali.ac.id/id/eprint/67 | 
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